Author: Nicholas

We spend more time at work than with our family or friends. It is difficult to get to know your colleagues and how they react to tragedy.

Some people withdraw completely, others try to be too involved, but the majority of people don’t know how or what to do. There is no guideline or policy that will help you deal with grief and tragedy. There is no process or system that can make the situation easier or more understandable. It can be very devastating to work when tragedy strikes.

“Grief can be unpredictable by nature. It affects people in different ways. It is extremely difficult to manage it or balance it with professional demands.”(Tigar 2021).

• Be patient
• Support
• Be empathetic
• Be authentic
• Be present

Empathy is crucial because it allows you to switch between ‘work mode and ‘human mode. Empathy allows you to feel empathy for those who are directly affected by the situation. It also gives you space to express your feelings and emotions. Empathy allows you to be more compassionate, supportive, and present.

“Grief requires us to be more authentic, present, and real because it is the most difficult form of grief.
Often what it demands of us is our honesty, our attention, and a re-evaluation of values, all of which distract from the professional goal”, (Tigar, 2021).

These skills are not easy for everyone, and many leaders struggle to master these interpersonal skills. As a leader, it is important to model the behavior you desire. Empathy is a great way to show your strength in difficult situations.

Tragic events are not a time to return to business as usual. Each person will need your assistance to navigate the events. Your team will need to process them.

Allow your team to grieve and allow them to process. Each employee can deal with a tragedy at their own pace. Grief is not something that can be done “on the hour”. They should be able to ask questions, have conversations, and take breaks to help manage their emotions. They might become distracted or overcome by emotions, which can make it difficult for them to function well. Be aware of the signs and be alert.

Establish the right tone and pay attention to what the victim needs. Focus on the positive. Listening, really listening, and giving your team an outlet is the first step.

Remember that dealing with tragedy is not an isolated event. It will be a floodgates reopening when people return to work after a period of grief. Be patient, and let the team come together. Do not try to force closure as it might never happen.

When tragedy strikes, bad news or tragic events can expose an organization’s true nature. Your culture and core values should remain the guiding principles of your organization, in good and bad times.

Leaders may feel overwhelmed and powerless. They must take care of themselves. If one doesn’t take care of their own needs first, it is not uncommon for someone to be unable to help others. Keep in mind the safety protocol of airlines “Place your mask on first, then help others with theirs.”

The team should be mobilized to combat despair.

To channel energy towards positive outcomes, be open to employees organizing fundraisers, blood drives, or food drives. Employees can feel that they can make a difference, which can help them cope with their guilt and shame.

“Suppressed grief suffocates it, it rages inside the breast, and is forced into multiplying its strength.” Ovid

Let the situation be what it is. Do not try to avoid the situation simply because you feel uncomfortable. If you need help, seek guidance or professional assistance from your HR provider or health care provider.

Always remember that “Life happens when it’s least expected”.

Michael E. Gerber, a business expert and author, once stated that “if your business depends upon you, you don’t own a company – you have a job.” It’s also the most dangerous job because you work for a lunatic.

Many business owners feel overwhelmed when they open a new venture. They believe they have to do everything. They feel the need to do everything, even after years and months of business ownership. Worse, they don’t have the time or energy to focus on future opportunities, plan strategies, or grow their business. They can’t do it when they are stuck in a cycle of work IN and ON their business.

People who own businesses are often ‘doers’. They tend to get involved in a business because they love the work. However, they don’t trust others to do what they do. They are so engrossed in the minutiae of running the business that they don’t see the forest from the trees.

Business owners must not only trust their employees to manage their business but also allow them to have the time and space to grow their business. They must also make time for personal growth, networking, education, and education in order to become more effective leaders and business owners.

How can you break this cycle? How can you, as a business owner give yourself the time and space to grow your business beyond the daily grind of running it? It is all about setting boundaries and scheduling time that are specifically focused on creating strategies and planning the future. To succeed, you need to build a team.

I have published several articles and steps in June to help you build a winning group. Building a team that works together requires several key elements.

1. Leadership is key
2. Common Goals
3. The Rules of the Game
4. Clear Action Plans
5. Support Risk taking
6. 100% involvement/inclusion

Robert Kiyosaki is a business guru who once stated, “If your business or investment operation cannot function without you, then you are thinking too small.” Think team and systems .”

Your team will continue to learn and develop their skills, allowing them to contribute external knowledge to the organization.

As an owner, you can begin to work on your business once you have a team that is responsible for the daily operations of the company. It can be very frustrating to try and hit all the targets on your own.

Work IN Your Business	Work ON Your Business
Making stuff	Education and Personal Development
Delivering stuff	Plan
Administrative stuff	Set your goals
Invoice payment	Financial forecasts and projections
Activities to hire	Strategic alliances
Conflict Resolution	Automating processes and setting up systems
Handling calls	Strategic vision

You must set aside time and schedule the time you need to work on your business. Set a schedule to accomplish the tasks that will help you grow your company.

This system allows you to find a balance and focus on the most important job of a business owner.

• Keep a schedule and be disciplined.
• Even if you have perfect employees, it is likely that they will make good decisions 70% of the time. If your decisions are not perfect, your batting average will likely match theirs. So, what are you waiting for?
• To challenge the status quo, and to expand your knowledge, you should seek out a mentor or coach.
• Keep your eyes on the goal of your company and make sure that your actions are in line with it.
• Be truthful with yourself. Measure your business’s performance using data and facts. Your gut feeling and intuition can only get you so far. It is important to use objective measures to evaluate performance and track progress.

You must let go all control. Take into account that only 30% of businesses make it past the 10-year mark, while 66% make it to the 2-year mark. This is due to the fact that very few business owners invest the 20% required time in their businesses, which contributes to businesses falling (Gamechanger, 2019).

It is possible for organizations to spend a lot of money and time creating a culture that will make them more productive. It is difficult and dynamic to create a culture. It takes more than words to create a culture. You need to reward people for their actions that reflect the values you are trying to build.

You need to work ON your business, not IN it. This means that you will need a team who can manage the business when you’re not there. A strong company culture is often the first step.

When trying to build a “commercial profitable enterprise that works even when you are not there”, creating a vision that leads everything and everyone in the business is critical. Vision is the core of every function and every goal. It doesn’t change. It isn’t flexible and doesn’t change.

Create value points or culture points to ensure the vision is at the center of the work being done.

No matter how many points of culture you have, ensure that the concepts are integrated into all levels and functions. These are the 14 points that make us the most successful business coaching company in the world.

1. Commitment

I will give 100% of myself and all that I have committed to until I succeed.

I am committed the Vision, Mission and Culture, as well as to success

At all times I recommend all products and services.

1. Ownership

I take full responsibility for the results of my actions.

Actions will bring about, and own all that happens in my

My work and my personal life. I am responsible for my results.

To make things change, I first have to change.

1. Integrity

I speak truth. I keep my word and deliver what I promise.

I will only make agreements with others and myself that I am willing to honor.

Willing and able to keep. I will communicate broken

I make sure to reach agreements as soon as possible and fix any that are broken

Agreements immediately

1. Excellence

It’s not enough to be good. I deliver products and services that are always of high quality.

Outstanding quality and added value for all parties over the long-term

term. I am always looking for ways to make more with less, and keep on the same path.

Innovation and constant improvement are the hallmarks of innovation.

1. Communication

My clients, my coworkers and I are all positive.

I am is available in public and private sectors. I am a good speaker.

Use empowering and positive conversations to achieve your purpose. I have never

Use or listen to sarcasm and gossip. I accept what is being said.

This is true at the moment for the speaker. I accept responsibility

Thank you for your responses to my communication. I salute you and bid you farewell

People using their names. I apologize immediately for any inconveniences.

Then, find a solution. Concerns are never discussed in my office.

Private with the individual involved.

1. Success

I put my energy, thoughts, and attention on what is successful.

Whatever I do, it will be the outcome. I’m willing to win.

Allow others to win: Win/Win My innermost self is always visible

I am proud of my success, personal confidence, and competence. I am.

A successful person.

1. Education

I learn from my mistakes. I am always learning, growing and mastering.

So that I can learn from my clients and fellow employees.

Learn and master. My clients benefit from my education.

To make intelligent decisions about their future memory

It is their future. It is practical and can be used immediately.

Knowledge is more important than theory.

1. Teamwork

I’m a team player, and a leader. I will do anything to make it happen.

Stay together and work together to achieve your team goals. My focus is on cooperation

I am a person who always comes to a solution, not compromise. I am

Flexible in my work and open to changing if necessary

Working. I’m compassionate and ask for help when I need.

To others who ask.

1. Balance

I believe in a balanced approach to my life.

My spiritual, family, and social aspects are just

As important as my intellectual and financial well-being. Complete

My work and the most important tasks are first so that I can be productive.

Quality time with my family, for me and to recharge.

1. Fun

My life is a journey that I enjoy and value.

I make it fun and joyful for everyone.

It’s a treat for everyone around me.

1. Systems

I look to the system every time I have a problem. I will help you with any problem.

When I am looking for people, I first use a system correction

Correction. In my innovation, I use a system solution rather than a person.

It is a better solution than the people solution. I followed the system until it was over.

A new system has been introduced. I propose system improvements

At my first chance.

1. Consistency

So my clients and colleagues can trust me, I’m consistent with my actions

I am someone you can trust and feel at ease with. I am

I am disciplined in my work to achieve my goals of growth and success

They are constant.

1. Gratitude

I am truly grateful. I want to say “Thank you” and show my appreciation.

Appreciation is something we should all practice.

Let me let you know how much I value everything and everyone

I am grateful for the opportunities that have presented themselves in my life. I celebrate my wins as well as the victories of others.

Clients, team. I catch myself and others constantly.

People do things right.

1. Abundance

I am an abundance person. I deserve my abundance.

I am able to give and receive easily. I believe in abundance.

Respecting my self-worth in all aspects of my life

All others. I am rewarded up to the point that I create abundance

For others, I understand that my abundance is limited by my ability to provide it.

Life to the extent that I am able.

I have been recognized by the Franchise Business Review as a TOP Franchise Culture. This industry publication reviews thousands of franchises each year and ranks the culture. Recognizing an independent organization is a sign that the culture has been ingrained in the business.

It’s now time to recognize and celebrate your team and partners for their contributions in supporting your vision, and living the culture that you have nurtured. You can make your environment even more inclusive by creating ‘culture’ rituals and awards that are tied to company culture points.

Your team will be more productive if they are focused on common goals and respecting culture points. This will allow you to get started working ON your business sooner and let your team manage it with confidence.